Resolving moral decisions

In this charged and changing environment, managers must develop the ability to successfully resolve these right-right decisions. Fortunately, there are some models to use for guidance. Consider some of the following:

1. The state/government. When faced with the decision of how to allocate resources, governmental institutions rely on established policies and institutional structures, such as the judiciary branch for resolving disputes between individuals, and the legislative branch for making policy for the common good.

2. The church/religious institution. Inherent in religion is the fact that all believers share a common unifying belief; therefore, when conflicts arise, adherents can say, “What does our belief system say about this?”

3. The family. In the last third of the 20th century, the family has undergone a lot of change. Gender roles, once written in stone, have become more flexible, and responsibilities are being shared. Families deal with the challenge of choosing between several alternatives by adapting their individual roles to best accommodate the situation.

What will you do?

You will have to make decisions by considering not only profit and loss, but also human and environmental elements. When you are faced with a right-right decision, consider adopting one of the institutional models to guide you. Then, follow these steps:

1. Set clear policies and enforce them consistently.

2. Get all staff members to buy into the vision.

3. Be flexible about authority and responsibility.

Ultimately, the situations that you face, your staff members and your particular dilemmas will be unique. Resolving them with integrity and to everyone’s satisfaction will be a challenge, but can be done if you have your beliefs and priorities already in place.

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